Managed print services are services offered by an external provider to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware. The provider also tracks how the printer, fax, copier and MFP fleet is being used, the problems, and the user’s satisfaction. This goes way beyond reducing printing and paper usage. Just as your business is always evolving, managed print services and managed document services continue to evolve to help organizations meet the information challenges of today and tomorrow. Although overall print volumes are down, the widespread use of tablets and smart phones has created additional complexity in the print environment. IT organizations need a strategy to provide access to print from mobile devices without compromising security. Print management is clearly still important, plus you need to manage ever-increasing amounts of information and data from many different sources.